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Q: All of my information that was added over the last two weeks has gone from my account, i did not back up , as everything was saving, now i have come back after a week maybe less and there is no information or new taxes that i created.

A: All data is saved locally via your browser on your computer. Automatically saved data can only accessed from the same computer and browser from which it was saved. This means to automatically use saved data you need to use the same computer and browser that it was saved from. If your computer/browser data storage is cleared the data will be cleared and lost. For more detail on data storage please see .