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Questions and Answers for free and easy small business accounting.

Questions are displayed in order of posting.

Q: I'm trying to load previously saved data. When I open the link below all my entered data has gone but I have a couple saved html files on my computer, is there a way to extract that data from the html files or do I have to re-enter the whole of 2017's data again?

Q: For some reason i can't change the financial year button from 2017 to 2016.

Q: Is it possible to change a free account to a paid account and then back up info? I have signed up with a different email account by mistake.

Q: Am I reading this correctly BAS is only completed quarterly? We currently do ours on a monthly basis.

Q: I recently had an issue with PayPal and the backup payment option. I've noticed that our BAS-I.C account was cancelled because of this. If we were to resign would I lose all my previously saved data?

Q: Entering into income page under accounts, entering the income account name as I have done on the previous two pages (i.e. July, August) only to be told "this value doesn't match the data validation restrictions defined for this cell"

Q: Please with regards to printing out the expenses for each particular month is it possible to include the 'Notes column (which I use to itemise) in the print out. I am printing in landscape format and I am able to get every column on the print out except for the notes column.

Q: Can I somehow resubscribe?

Q: Would you recommend using Bas-i.c for a small company? Only 3 employees with 1 main income stream.

Q: I am after a simple system that will create a category for each expense, add up the category total and give me a result. I also want a system that will transfer the purchases listed on my bank statements directly to the program so I don't have to transfer them manually Does your system do both these?

Q: I am in the process of preparing my tax info for my accountant. I was wondering how I get my information onto a USB or whatever it is I need to do?

Q: Just sorting my BAS and wonder if you have a provision for wages/payroll? Wages and Super are non GST right?

Q: I do the books for multiple small business. Is there a way to add two small businesses without deleting the records of the other?

Q: I am unable to access my business information using the email code. I have just upgraded to Windows 10,is this a problem?

Q: I'm a first time account and wish to know when lodging my BAS statement is email the correct avenue to lodge to the ATO. Previously l have lodged direct through the business portal, logging in with my AUS key.

Q: I think this worked quite well for me. There doesn't seem to be any password or anything to log in with. What are the security parameters to stop anyone with my email address accessing the data?

Q: I'm having difficulty importing my csv files from Jan-Mar 2015. I'm doing exactly the same thing I did for April-June 2015. It worked perfectly before. I'm using chrome if that helps any. Please tell me I can work backwards?

Q: What is my BAS-I.C profile?

Q: Is there a secure (https - TLS) link for your BAS-I.C product? I can't trust my business data to this product without a valid HTTPS link.

Q: Hi. I have just joined BAS-ic. I used the link given, set and opened in Google Chrome. I have set up business name and type and GST but I cannot enter any data under account, revenue or amount. I am using Windows 7. Hope you can help.

Q: Do you have anything that is suitable for the Apple IPad system which is called numbers?

Q: The BAS figures do not appear to be moving from the monthly expense and income columns to the Tax section.

Q: Where does my info entered get stored?

Q: Firstly I'd like to thank you for putting BAS-I.C on the market. = I am a sole operator as a business (well bearly in business ) and I was an avid operator of E-record for all my BAS stuff. I think from an very newbie aspect your product fills a great void. At this time, I would like to know about access to the data that I enter. Can you kindly confirm that I alone is the only person who has access to the stored data. I understand that the data is stored on my computer but can you confirm that no-one from your end has access to what I store.

Q: I am just writing to see if I can get into my account somehow? I usually log in on a different computer and right now its coming up as just a blank white screen with nothing on it and I can't access anything.

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